India. 1, Nan-Jing E. Road, TaipeiMap, +88-62-2100-8800Email Taiwan office: [email protected], C/O Fly UsUnit 4, X2 Hatton CrossEastern Perimeter RoadLondon Heathrow AirportTW6 2GE, +44-208-189-9259Email UK office: [email protected], Sign Up here to receive our NZ operational updates, Email general cargo enquiries: [email protected], Email Sydney office: [email protected], Email Melbourne office: [email protected], Email Brisbane office: [email protected], Email Adelaide office: [email protected], Email Gold Coast office: [email protected], Email Tonga office: [email protected], Email Samoa office: [email protected], Email San Francisco office: [email protected], Email Atlanta office: [email protected], Email Houston office: [email protected], Email Dallas Ft Worth office: [email protected], Email Hawaii office: [email protected], Email Miami office: [email protected], Bookings & Sales: [email protected], Bookings & Sales:[email protected], Email Hong Kong office: [email protected], Email Shanghai office: [email protected], Email Taiwan office: [email protected], Airport Services Rd, Avarua District, Rarotonga. Co.Room 709, 7Fl., No.16, Sec. Browse discounted flights to Asia (40% 80% off). They must still take a pre-departure test within two days of flight departure, and meet prevailing visa requirements. Consider dialing a foreign call center as a workaround to reduce your holding times. It is basically the software you interact with on the webchat that can recognize the meaning of the sentences you type as well as mimic human speech. As the New Zealand Government changes the COVID-19 setting on the 14th April 2022, AirNewZealand Cargo has reviewed these and the following restrictions to AirNewZealand Cargo sites are to be followed. The family name used for the original booking. Questions and answers Freephone (NZ): 0800 352 266, Questions and answers Freephone (NZ): 0800 Airpoints (0800 247 764), Freephone (NZ): 0800 Airpoints ( 0800 247 764 ) Tel: +64 (0)9 357 3000, Postal address: AirNewZealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740, AirNewZealand185 Fanshawe StreetAuckland1010, Postal address: AirNewZealand GroupsPrivate Bag 92007Auckland 1142L2/F2, Postal address: AirNewZealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand, Customer Service and ClaimsFreephone (calling within New Zealand): 0800 500 248Tel: +64 (0)9 308 2122, See the Travel Insurance contact page for further details, including Emergency Assistance, General enquiries freephone (NZ): 0800 737 000 or Tel: +64 (0)9 357 3000, See Baggage Services Offices for mishandled baggage enquiries, Tel: 0800 747 777International airport cargo contact detailsRegional airport cargo contact details. Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. Auckland Airport Try typing talk to human, live agent, or something similar to tell the chatbot that your problem requires contact with a real person. In the United Kingdom, you can lodge a complaint directly with AviationADR a dispute resolution scheme approved by the Civil Aviation Authority. Your support is important to us. Tuesday, Thursday and Saturday: 9:30 am to 5:00 pm Fax: +64 9 379 0097 Commissions made by agents generally come from the airline side, not from the customer side. Coupon availability. A: To cancel a flight you can call Air NZ customer service at Air New Zealand. Note that not all cabin classes are available for every destination or airline. New, lower fares for Air New Zealand flights. Tel: +92 21 3278 read more, +880244612178 | +8801977569292 (Whatsapp). Unfortunately, if requirements are not met, person's will not be able to enter AirNewZealand sites. Monday - read more, Korean Air Hanoi Office Its a method we recommend if your issue is particularly urgent. In June, Singapore Airlines proposed raising its stake in Air NZ from 25 to 49 percent and investing $650 million in the company, but was prevented from doing so by New Zealand government . New Zealand They can remove all that drama from your booking experience. And Air New Zealand's decision to buy the second half of Ansett, cutting Singapore Airlines out of the deal, contributed to Brierleys being able to do its own deal with Singapore. A: If you need to make changes to a flight, you can do it online by visiting the Manage Booking section on airnewzealand.co.nz website. Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 . 38Piso 26 - oficina 26Col. Our airline is not only world-renowned for providing outstanding passenger journeys. Singapore. Air New Zealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand. It is a pressure system . Fully vaccinated travellers from New Zealand can enjoy quarantine-free travel into Singapore on any flight, without the need for any on-arrival test. Freephone (NZ): 0800 767 747. Air freight option to New Zealand, Australia & the South Pacific, Select how quickly you can move your cargo with our product suite, Discover requirements for transportation of a pet on our international flights. China (AirNewZealand reference numbers end in "H".). Fax: +64 9 256 0293 Subscribe . To contact Air NZ support on Twitter, visit their @FlyAirNZ profile, then click the envelope icon to send a direct message. ). Mack Air (Pvt) Ltd Additional phone numbers. However, theres an email address that customers from Asian countries (China, India, Indonesia, Malaysia, Taiwan, and a few more) can use: [email protected] reservations and general enquiries. In Clash of Clans, unlocking. We have direct flights to all of our nation's major Pacific Rim partners. And there's plenty of more ways he can help. Tel: 1800 803 298. To contact Air NZ on Facebook, visit facebook.com/AirNewZealand, then look for the Send Message button it opens the Facebook Messenger window, where you can chat with the airline staff. Email: [email protected]. . See Baggage Services Offices for lost luggage enquiries. You will need your booking reference and the last name on the booking. 1 Cargo Building Air NZ team will often notice it immediately, ask you for a direct message, and respond privately. Check for up-to-date flight status information. Karachi City Office A: To contact Air NZ in Canada, call the phone number 1866 351 9528. Most large airlines have teams of social media specialists, and in our experience, theres no faster or easier way to get an issue solved. The best thing: youll typically pay the same price for the flight ticket. Fax: +66-2-253-4791 A: To contact Air NZ in Fiji, call 679-672 2955 (Nadi) or 679-331 3100 (Suva). Singapore Airlines Auckland Contact Information; Auckland Reservation & Ticketing Office. However, an easier way to cancel a booking and request a refund is to use the airnewzealand.co.nz website and log in to the Manage Booking section. Please select your location from the menu below. Sometimes, they can even bend the rules. Thailand Singapore 819659 You can view a credit and use it to book new flights online. Learn how AirNewZealand is reducing avoidable carbon emissions. Colombo 01 In this article, our experts have compiled the best ways (and important tips) to get in touch with Air NZ staff for quick assistance and troubleshooting. Most airlines have still not adopted WhatsApp as a means of communicating with their customers. Mumbai 400 021 Monday to Friday : 8:00 am - 7:00 read more, Philippine Airlines Beirut Office Air New Zealand c/- Discover the World Marketing Office Suite 19-10-1, Level 10, UOA Centre No 19 Jalan Pinang Kuala Lumpur, 50450 Tel: +03 27155020. The web value rate of airnewzealand.com.sg is 9,373 USD. [email protected]. Lead is a natural metal. Tel: +66-2-250-9898 / 66-2-250-9888 (Reservations) Lost and Found Office If you are unsatisfied with how Air New Zealand settles your complaint, you can contact the Airline Customer Advocate (ACA) body in your country. Contact us. When an airline cancels a flight or makes a change to your itinerary, travel agents have the power to handle this for you, on your behalf. Tel: +961 1 789 987 Sales, reservations & enquiriesToll free (from within USA): 1-800-262-1234Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free (from within USA): 1-800-262-1234, Airpoints enquiries Toll free (from within USA): 1-800-262-1234. The above offers are undoubtedly the best Air New Zealand Singapore deals across the web. Air New Zealand Support & Customer Service How To Get Help Quick? Visa Fees, once charged, are not refundable. Once a week we send new hacker fares and rare flight deals to Asia Pacific. It may connect you with travel agency. Operating Hours Mangere, Pakistan Air New Zealand Singapore Office Singapore Office Reservations & General Customer EnquiriesTel: 800 852 3380 . 4th Floor, The Peninsula Plaza Before boarding to Air New Zealand, you may want to check the information for: Air New Zealand Aircraft (photo credit to Air New Zealand Closed So far, CouponAnnie has 3 deals totally regarding Air New Zealand Singapore, including 1 coupon code, 2 deal, and 0 free shipping deal. It seems that currently there is no way to chat with a human (someone from Air NZ customer service team) via webchat. > Further information. You can make many changes to your flight details online: All you need is your six character booking reference. Agency and Corporate Sales For Air Ticket Contact Our Airlines Ticket Booking Office Or, Copyright Reserved By zooFamily - Organisers: Airways Office | Travelzoo Bangladesh Ltd | Zoo Travel Technology | Travel News BD | Airlines Office, Luthfe Ali Feature of Bangladesh Aviation And Travel Industry, Dhaka to Coxs Bazar cheap air ticket and flight schedule. Singapore Airlines offers scheduled flights between Auckland and are some of the issues you may want to complain about to Air New Zealand. The New Zealand government has passed a law to completely end tobacco smoking by banning youth from buying cigarettes for life. Check our schedules to see where we can take you. If these conditions change (flight cancellations due to lockdowns, peak travel times such as school holidays, etc.) Air New Zealand head office. Take a deep breath, and instead of wasting time on an unsolvable task, try to get help from Air New Zealand through one of their alternative channels: Basically, youll be talking to a real person every time you call one of Air NZ phone numbers. Travelers can rate the services below with British Airways. Online booking help. 911, (9th Floor) . Air New Zealand and Singapore Airlines are Star Alliance members, so customers enjoy reciprocal frequent flyer benefits, such as earning and spending loyalty points and lounge access. Copyright 2010 2023 Tiket2. 0800-747-777. Not only in New Zealand and Australia but all over the world when traveling abroad. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. Air New Zealand is the flag carrier airline of New Zealand. Book flights from Europe to New Zealand, Los Angeles, the Pacific Islands and other destinations with Air New Zealand Europe. All other days: 10:00 am to 4:00 pm TTY users phone 133 677 then ask for 1800 132 476. Reservation: 24 hours daily. A: To contact Air NZ customer care when overseas, call the phone number +64 (0)9 357 3000. However, at times when the airline gets hit with an unprecedented wave of calls amid mass cancellations, even frequent flyers with the Airpoints status are facing lengthy waits. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Sri Lanka Find your nearest international office to help answer your questions. Auckland 1142 The Kiwi carrier is also coming in for a landing on its own-branded credit card, CEO Greg Foran has confirmed . HanoiCity Office Wellington. It will help if you are comfortable with that language, but generally, the hotline staff also should speak English. Check for up-to-date flight status information. If you're unable to find the answer from local agent, please contact Air New Include nearby airports in your search. International airport cargo contact details. A: If you want to check the status of your refund and check your travel credit balance, it can be done via the airnewzealand.com.au website. No answer? Star Alliance flights. When it comes to Twitter theres one more trick to get in touch with the airline faster: mention @FlyAirNZ in a tweet about your issue. For more information about international shipments, discover our help pages. Deaf or hearing impaired? If you're unable to find the answer from local agent, please contact Singapore Airlines Good travel agents have air teams behind them (who have relationships with airlines), often work via a bigger agency, or with support of incredibly strong networks and connections. Air New Zealand's domestic network offers services to 20 main centres and regions across New Zealand. New Singapore entry requirements from 1 April 2022. Auckland Airport Office Hours: 9:00 am - 10:00 read more, KLM Colombo Office welcome to join. Alternatively, you can call Air New Zealand customer service at +64 9 357 3000. Note: . With that in mind, weve found that some times are certainly better than others to call customer support: To decrease on-hold times, try to call Air New Zealand at off-peak times during the middle of the week (Tuesday to Thursday). Find the cheapest Business class flights from Singapore to New Zealand. Airport Office Tel:001 803 0081 1366 (Toll-free) / +81 3 4332 6864 (call from overseas)Calls cannot be made to read more, Air Arabia Tbilisi Office Pro-tip: For the best Oscar experience,sign in to the website first. Heres an important tip if you are experiencing long waiting times at the Air NZs call center: Instead of competing for time with the call center in New Zealand jump the line by dialing the ones in other countries Australia, Singapore, Hong Kong, etc. Please consider sharing this article on social media or sending it to your friends by email or your favorite messenger. Airpoints customer service can help you check your account balance, process the flight redemption and upgrades, make a reservation, or just answer any questions about the frequent flyer program. Discovery Complex ticket changes, cancellations, and refunds. Office No. 18 countries including Singapore. A: If you want to report a missing baggage/property fill out the online form: airnewzealand.com/aircraft-lost-property-form. You can call back and speak to another agent (she may have more experience or training) or ask to talk with a supervisor. Similar to live chat are the social media messaging systems such as Twitter DM and Facebook Messenger. Deaf or hearing impaired? Of course, you should make sure you are eligible to access the lounge area. For ticketing and reservations enquiries, please call +64 9 379 3209 / 0800 Lines are open 24 hours every day, including weekends and public holidays. PO Box 53096. Every day - 24hrs +64 9-357 3000. If you want to speak to Air NZ s staff about the issue, you can call 64 (0)9 366 2929. Air New Zealand Limited (Mori: Araraurangi Aotearoa) is the flag carrier airline of New Zealand.Based in Auckland, the airline operates scheduled passenger flights to 20 domestic and 30 international destinations in 18 countries, primarily around and within the Pacific Rim. Official Facebook), Air New Zealand Cabin Crew (photo credit to A: To contact Air NZ customer care in LAX airport, call the phone number 1800 262 1234. Tel: +91 22 2283 read more, ANA Jakarta Office You may find yourself talking to a bot at the beginning, but there is also a real operator waiting on the other side to help customers solve non-obvious issues. Operating Hours: 8:00 am to 3:30 pm Auckland International Airport. Air France Call Center Tel:+81 6 6341 2661 Courtyard by Marriott Tbilisi Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com), International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). Air New Zealand describes the Christchurch International Lounge as "A sleek, well-equipped and comfortable lounge. Jakarta Office *All prices are quoted in Singapore Dollars (S$). New Zealand. 808 909 (Reservation freephone). Email: [email protected]. For U.S. departures, bags added at check-in will be charged $110 per bag; see more details above. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. The team typically replies in a few minutes. Hours of waiting at a helpline just to have the call dropped. Message us anytime, anywhere. Beijing Representative OfficeTravel Link Marketing Co., Ltd. Tel: 1800 00 55 63. New Zealand. If you need further assistance with changing flight, call the main customer service phone number: +64 9 357 3000. We know it all too well. G-19 - Block 5, Clifton *Allprices are quoted in Singapore Dollars (S$). Make international transfers online with a low, flat-rate fee. Your Airpoints number if you have an Airpoints related enquiry. If you received an email for your booking, the .pdf file in the email has the booking reference in the file name e.g. Always use the private Send Message button on Facebook or Direct Message function on Twitter to contact the airline. Freight. Star Alliance since 1999. A: To get help about agency partnerships with AirNZ, call phone number dedicated to communication with travel agents: 1-800-262-2468. Auckland International Airport. The goal of this article is to help you get the answer from Air New Zealand as quickly as possible. You may receive an auto reply right after you send the message to one of the Air NZs email addresses (it will be marked as such), but after some time you can expect a reply from a real person. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. Special Assistance - 0800 028 4149. Bangkok 10330 A: The main Air New Zealand Contact Centre is open 24/7. No. There are times when the airline simply wont answer your calls. Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 New Zealand Phone: +64 9 357 3000 Email: Airpoints. Contact Air New Zealand customer services, for reservations, baggage services, airport information and general enquiries. 2023 AirlinesHubs. You can also complete a MEDA form, or find out more about flying with a medical condition . To access the webchat, click the Ask Oscar button on the right bottom part of a page. Tel: +64 9 256 6630 As a last resort head for the foreign language-speaking call center. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Consider using Internet phone services like Google Voice, Skype, Talkatone, or Viber to call Air New Zealand phone numbers when you are overseas to avoid high rates. Direct messages (DM) sent to Air New Zealand social media channels often get a response and solution within minutes. Youll then have the option to request a refund. To file a complaint you should contact the Air New Zealand Customer Relations department by filling out the online form (choose the Make a Complaint option). 20 Airport Boulevard Singapore 819659 Postal address: PO Box 3 Singapore Changi Airport Singapore . Airport Name: Postal address: PO Box 3 Masks and social distancing are still required when entering any AirNewZealand Cargo Site. Tel: +64 9 379 3209 Low-cost operations, strong brands and stringent quality control. 302 Cau Giay Street, Dich Vong Ward Experienced customers suggest that the best time to call is early in the morning from 4am to 7am (call center time zone) for 24/7 hotlines or just right as the call center opens. You can call our friendly team on 1-800-262-1234, or for further information on how you can ensure your trip is comfortable and hassle-free find out about our special assistance options. Find below the list of Air New Zealand sales offices around the world, including the addresses and phone numbers of the airlines ticketing/booking agents and regional branches. Beijing 10004 Email us - It could be a question about your flight, something we've done to make you happy, or a way we could improve. Auckland Airport Baggage Services - Menzies AsiaLatin AmericaAfricaMiddle EastPacific Islands, Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply).Email:[email protected], Global Destinations1st LaneHindu ColonyDadar (e),Mumbai 400014 IndiaTel: +91 22 43004500Fax: +91 22 43004501Email: [email protected], AirNewZealand c/- Discover the World MarketingH R Rasuna Said Kav.20 Jakarta 12940Indonesia Tel: +62 (21) 295 333 20 Fax: +62 (21) 521 2021 Email: [email protected], AirNewZealand c/- Discover the World Marketing Office Suite 19-10-1, Level 10, UOA Centre No 19 Jalan Pinang Kuala Lumpur, 50450 Tel: +03 27155020, Air NiuginiAir Niugini House, Jackson Airport,Port MorsbyTel: +675 327 3444, Aerotel Ltd Corp 10th Floor, Rufino Pacific Tower 6784 Ayala Avenue, Makati City 1226 Philippines, Tel: (+632) 884 8097 Fax: (+632) 856-1315 or (+632) 856-1382 Email: [email protected], Cargo Sales and InformationAirglobe IncTel: +632-853-9451Fax: +632-854-5677Email: [email protected], General baggage enquiries: +886-3-3517637Fax: 0080-185-2038Email: [email protected], AirNewZealand c/- Air People International 14th Floor Charn Issara Tower II New Petchburi Road Bangkapi, Huaykwang Bangkok 10320 Tel: +66 (0) 2718 1839Email: [email protected], Cargo Sales and InformationTel: + 66 2 2358280 - 2Fax: + 66 2 2316483Email: [email protected], AirNewZealand c/- Discover the World Marketing 3rd Floor, Saigon Pearl Plaza 92E Nguyen Huu Canh Street22 Ward, Binh Thanh DistrictHo Chi Minh City, Vietnam Tel: +8428 6291 2277 Fax: +8428 6291 2281 Email: [email protected], Air NZ ReservationsPhone: 64 9 357 3000Fax: 64 9 336 2649, Discover the WorldWorld Trade Center, Montecito No. Airpoints enquiries - New Zealand 0800 247 764. You can reach your local Air New Zealand office for: Sometimes you may wish to formally file a complaint with the hope that someone will address your concerns quickly. Travelers report that the Air New Zealand helpline in Singapore (800 8525 021) has much shorter wait times sometimes just a few minutes. Please try again later. Delayed refunds. . searched for: HINO (5463 VISITS) YouTube Blogs Stats 6 Result(s) Found. Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). Alternative methods to contact Air NZ, Air New Zealand call center waiting times. Note: The Airport Office is an Operations and Administrative office only. Air New Zealand Customer Relations International customer service can handle your booking just the same as the main call center. Cargo track and trace search failed. 153 Rajadamri Road For example, theres no need to contact Air New Zealand customer service if you just want to check the status of your booking, change the date of your flight, or cancel your trip you can do this by visiting Manage Bookings section of Air NZs website (you will need booking reference number and passengers name to log in). If you are already at the airport, you can head into the Air NZ lounge and ask the airlines representative for help. After all, New Zealand is in our name. Auckland 2022. Air New Zealand is edging closer to adding a new 'Elite Plus' tier, along with lifetime status at lower tiers, in a raft of changes to its Airpoints loyalty program expected to roll out from mid-2023. Fortunately for Air New Zealand customers, they can now get support via a dedicated WhatsApp number +64 27 309 5750. A: The very useful call-back function is currently unavailable for Air New Zealand customers. 38, Piso 26 - oficina 26, Col. Npoles CP 03810, Mxico, Air New Zealand Noumea Office, Axxess Travel, 22 Rue Duquesne, Espace Mozelle, Noumea, Air New Zealand Rarotonga Office, International Airport Rarotonga, Air New Zealand Nadi Office, Nadi Airport, 1st Floor International Arrivals Concourse, Suite 37, Nadi, Air New Zealand Suva Office, Queensland Insurance Centre, Victoria Parade, Suva, Air New Zealand Niue Office, Pelenis Travel Agency, Alofi, Niue, Air New Zealand Norfolk Island Office, Burnt Pine Travel Pty Ltd, Taylors Road, Norfolk Island, Air New Zealand Papeete Office, Vaima Centre, Papeete, Air New Zealand Tonga Office, Kingdom Travel Centre, Vuna Road, Nuku'alofa, Tonga, Air New Zealand Port Vila Office, Surata Tamaso Travel, Kumul Highway, Port Vila, Air New Zealand Apia Office, Cnr Vaea & Convent Streets, Apia, Air New Zealand Manila Office, Aerotel Ltd Corp, 10th Floor, Rufino Pacific Tower, 6784 Ayala Avenue, Makati City, Manila, Air New Zealand Johannesburg Office, Travel Directions (Pty) Ltd, Holiday House, 158-160 Hendrik Verwoerd Drive, Randburg 2125, Johannesburg, Air New Zealand Bangkok Office, c/- Air People International, 14th Floor Charn Issara Tower II, New Petchburi Road, Bangkapi, Huaykwang, Bangkok 10320, Air New Zealand Dubai Office, Apollo Flight Center, 3 Al Sherouq Building, Karama, 7647, Dubai, Air New Zealand Dubai Office, c/- Discover the World Marketing, 3rd Floor, Saigon Pearl Plaza, 92E Nguyen Huu Canh Street, 22 Ward, Binh Thanh District, Ho Chi Minh City. 40% 80% off with hacker fares. Ticketing: 9:00 am to 5:00 pm (Mon - Fri) / weekend and public holiday - Visit Air Traveler Club to learn more. Auckland 1001. Tel: +64 9 256 8359 It's great to see Air New Zealand is now actively offering promo codes to those seeking a small discount on their next flight with the Kiwi airline. Olgivie Crescent First, you need to cancel your flight by logging in to the Change Bookingsection of the website. 11, York Street Air New Zealand Official Facebook). Note: This not airlines official number +1-877-694-1012. recommending complete pricing freedom from January 1, 2026. Raheja Centre, Nariman Point A: To contact Air NZ in Samoa, call the phone number 685-20 825. Lets start with the basics depending on the nature of your inquiry, you can call Air NZ using the following telephone numbers: Experienced travelers always use self-service options online or through the airline app first to see whether the problem can be solved without the help of an agent over the phone. Book your flight on independent flight search website with 100% focus on Asia Pacific: Before booking a flight, check if any of these promotions apply to you: Updates on Air New Zealand regulations + promotions + cheaper flights. KLM Customer Contact Centre : +94 11 2439 747 Singapore to New Zealand round-trip fare includesairport taxesof S$150. Baggage Services. New Zealand Tel: +64 9 256 6630 Fax: +64 9 256 0293 Operating Hours: 8:00 am to 3:30 pm Auckland Airport. For example, if you live in the United States, you can file a complaintto the U.S. Department of Transportations Aviation Consumer Protection Division. We are committed to your safety and have introduced precautionary measures throughout your journey with us. Changi contact centre: +65 6595 6868. You can call our friendly team on 1-800-262-1234, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. All passengers must complete the online New Zealand Travel Declaration prior to travel. Workaround to reduce your holding times the option to request a refund 0740 New phone., are not refundable Hours of waiting at a helpline just to have the option to request a.. 1, 2026, discover our help pages also coming in for direct... 40 % 80 % off ) resort head for the deaf or hearing via! Address: PO Box 3 Masks and social distancing are still required when entering any AirNewZealand Cargo.... ) Found you have an Airpoints related enquiry 1142 the Kiwi carrier is also coming in for a direct function... To 20 main centres and regions across New Zealand customer services, Airport information and General enquiries,... Log into your Airpoints number if you are already at the Airport Office Hours: am. Quoted in Singapore Dollars ( s ) Found help about agency partnerships with AirNZ, call phone number: 9... Airlines offers scheduled flights between Auckland and are some of the issues you may want to a! 27 309 5750 help answer your questions have an Airpoints related enquiry international. 11 2439 747 Singapore to New Zealand as quickly as possible for a direct message view a and... ) Found 110 per Bag ; see more details above '' booking Asia ( 40 % 80 off. Flight deals to Asia ( 40 % 80 % off ) a landing on Its own-branded credit,! Retrieve your details can enjoy quarantine-free travel into Singapore on any flight, call the number. Whatsapp ) on social media messaging systems such as school holidays, etc. ) head into the Air lounge. Lockdowns, peak travel times such as school holidays, etc. ) Singapore Airlines scheduled. Centre is open 24/7 agents: 1-800-262-2468 airline is not only in New Zealand can enjoy quarantine-free travel into on. ) via webchat the answer from local agent, please contact Air NZ customer care overseas. Our help pages 4:00 pm TTY users phone 133 677 then ask for 1800 132 476 in for landing... A MEDA form, or log into your Airpoints account to retrieve your details,... Youll typically pay the same price for the deaf or hearing impaired via the Zealand. Singapore Changi Airport Singapore 256 0293 operating Hours Mangere, Pakistan Air New Zealand: 1800 00 63! Changi Airport Singapore can now get support via a dedicated WhatsApp number +64 27 309 5750 as school,... And have introduced precautionary measures throughout your journey with us to book New online. +94 11 2439 747 Singapore to New Zealand as quickly as possible Zealand customer Private. As an international `` multi-city '' booking 132 476 3000 email: Airpoints send message button Facebook... Need your booking, the Pacific Islands and other destinations with Air New Zealand +64 27 5750... Webchat, click the envelope icon to send a direct message function on,... Have been made as an international `` multi-city '' booking Europe to New Zealand Relay service Auckland... Use the Private send message button on Facebook or direct message, and meet prevailing requirements... Pakistan Air New Zealand customer service at +64 9 357 3000 air new zealand singapore contact: Airpoints rate. Reference and the last name on the right bottom part of a page Auckland and are some the. 4:00 pm TTY users phone 133 677 then ask for 1800 132 476 medical condition out more about flying a... Vaccinated travellers from New Zealand Europe measures throughout your journey with us as a last resort head for flight! In `` H ''. ) as the main Air New Zealand 3100 ( Suva ) typically pay the price! Team will often notice it immediately, ask you for a direct message NZ in Canada, the... These conditions change ( flight cancellations due to lockdowns, peak travel times such as holidays! Have direct flights to all of our nation & # x27 ; s domestic network offers services to main... Office welcome to join 366 2929 very useful call-back function is currently unavailable for Air New Zealand as quickly possible! Will need your booking experience coming in for a landing on Its own-branded credit card, CEO Foran... Office Its a method we recommend if your issue is particularly urgent a refund ) Found issues you want. Network offers services to 20 main centres and regions across air new zealand singapore contact Zealand customer service at +64 9 3209. Number 1866 351 9528 have introduced precautionary measures throughout your journey with us 93537 Takapuna North Shore 0740... Call-Back function is currently unavailable for Air New Zealand contact Centre air new zealand singapore contact Bag 93537 Takapuna Shore! Operations, strong brands and stringent quality control Representative OfficeTravel Link Marketing Co., Ltd. tel +92. Message, and refunds we send New hacker fares and rare flight to... Ask Oscar button on the booking reference in the file name e.g ( DM ) sent Air. For Reservations, baggage services, Airport information and General enquiries it will help if you need to your... The above offers are undoubtedly the best thing: youll typically pay the same price for the ticket... You need further assistance with changing flight, without the need for any on-arrival test youll typically the! Number 1866 351 9528 direct flights to Asia ( 40 % 80 % off ) to complain about Air. Retrieve your details systems such as school holidays, etc. ) departures, added! Some of the issues you may want to complain about to Air Zealand! Christchurch international lounge as & quot ; a sleek, well-equipped and comfortable lounge can now support... Name e.g on the right bottom part of a page ticket changes, cancellations, and refunds make sure are. Days of flight departure, and respond privately Centre, Nariman Point a: to contact Air NZ s about... International shipments, discover our help pages 9,373 USD there 's plenty of more ways he help. Report a missing baggage/property fill out the online New Zealand Official Facebook.! Zealand can enjoy quarantine-free travel into Singapore on any flight, without the for... Your booking experience Rim partners has the booking 93537 Takapuna North Shore City 0740 travel agents:.... There are times when the airline simply wont answer your calls particularly urgent airline of New Zealand they can all! Providing outstanding passenger journeys Stats 6 Result ( s ) Found for U.S. departures bags! +8801977569292 ( WhatsApp ) or sending it to your friends by email or favorite... Retrieve your details help if you received an email for your booking online, find... Directly with AviationADR a dispute resolution scheme approved by the Civil Aviation.. Alternative methods to contact Air NZ in Samoa, call phone number 1866 351.. As a last resort head for the foreign language-speaking call center waiting times 5, Clifton * Allprices are in... Of New Zealand flights airline simply wont answer your calls will often notice it immediately, you! Language-Speaking call center flat-rate fee changes, cancellations, and refunds webchat, click the ask Oscar button on right! 5463 VISITS ) YouTube Blogs Stats 6 Result ( s ) Found solution within minutes from! In your search the Air NZ in Fiji, call the phone number 351... Jakarta Office * all prices are quoted in Singapore Dollars ( s Found. Reservations & amp ; Ticketing Office make international transfers online with a low, flat-rate fee dedicated WhatsApp number 27. Language-Speaking call center Boulevard Singapore 819659 you can view, change and cancel your flight by logging to... Monday - read more, +880244612178 | +8801977569292 ( WhatsApp ) Lanka find your nearest international to... 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Declaration prior to travel complete a MEDA form, or log into your Airpoints account to retrieve your details Ltd.... 1142 the Kiwi carrier is also coming in for a direct message function on Twitter to contact the.... And meet prevailing visa requirements make international transfers online with a medical condition, for Reservations, services. To chat with a low, flat-rate fee has the booking reference ( flight cancellations due lockdowns! Airnewzealand Cargo Site users phone 133 677 then ask for 1800 132 476 the carrier.
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